Tag: James Bessen

50+ Years of Automated Teller Machines…Why Didn’t Teller Jobs Disappear?

Last year in June, the ATM celebrated its 50th birthday. So, if tellers have been “automated" for over 50 years, why do we still have tellers? And what does this tell us about the AI threat to jobs that everyone fears? Many people thought that the ATMs would eventually wipe out teller jobs, but in

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