One Thai translation of empathy, a key soft power skill, is “taking the heart and wearing it,” giving a descriptive picture of stepping into the thoughts and emotions of others. This empathy intelligence quiz is step one in understanding yourself and others. 5 more practices can help you build your empathy powers.
To many people, cats are cuteness personified…so many people, in fact, that by 2015 YouTube had over 2 million cat videos! But no matter how amusing they are, I’m glad that I’m not a cat. Cats, like all other non-humans, are mastered by their environment, reacting to stimuli and immediately responding. They sense food,
Empowering employees has been a western world trend for decades, making businesses more efficient by pushing decisions down to where the expertise and information are, and developing initiative, skills, and morale in junior leaders. But are you willing to take the heat if your direct reports make mistakes? Follow these guidelines for successful implementation of the delegative style of leadership.
For people to trust you, they must perceive that you have good intentions. Try these three methods to pave a road of good intentions to increased trust.
Trust is like a forest, requiring years of nourishment and care to produce its benefits, but vulnerable to careless acts. Integrity forms the roots of trust, and can be built with these practical activities.
Without trust, words spoken with the best intentions come under suspicion; with trust, even carelessly chosen words can be forgiven. Stephen M.R. Covey does a great job of unpacking the nature of trust as a way to understand how to build it.
When Trust is lacking or broken, relational transparency is a good start for making deposits in a Trust Account.