Author: CummingsRL

We’re All Leaders

If you want engagement and ownership from people in the workplace, you can start by helping everyone realize that they are leaders…all the time. From the new hire who steps in the door, to the 30-year veteran (if those still exist in this business environment!), everyone in the organization is somewhere along a Leaders’ Spectrum.

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3 Requirements for Good Decisions

“People make good choices in contexts in which they have experience, good information, and prompt feedback.” Which of these 3 elements required for good decisions is usually most difficult to obtain? What specific ways can you improve each of those areas for yourself or your team? These are good questions for supervisors and other decision-makers

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Our Irrational Vulnerabilities

Your decision-making is more vulnerable to irrational thought than you’re probably willing to admit, according to scientists. Dr. Ariely describes experiments showing “anchoring,” in which an unrelated piece of information, just by being received first in a decision-making sequence, influences our decisions. For example, he had students write down the last 2 digits of their

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Checklist Discipline & Teamwork Can Prevent Leaving Needles in Infant Hearts

How is it possible a needle can be left in a child’s heart after surgery, not once, but twice, in 2 years at the same hospital? The medical profession still suffers from too many human errors. A 2016 Johns Hopkins study estimated that more than 250,000 deaths per year were due to medical error in the U.S. alone!

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Every Team Member is Important!

Every team member is important! In a High Reliability Organization (HRO), every team member, no matter their position, must learn & practice the operational discipline of checklists & situational awareness. Mechanics are often unsung heroes in the aviation world. Fighter pilots get the attention & glory, but the maintainers make their exploits possible. In a serious

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Amara’s Law & Underestimating the Future

It seems the robot revolution is always “just around the corner.” Truckers and taxi-drivers may be worried their jobs will be gone within a few years. Patients wonder why our bio-technology hasn’t cured cancer after decades of research. While technological advances are impressive, our expectations exceed reality…in the short run. When Automated Teller Machines came

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AI may not just take your job…it will replace your role as handy-person in the home!

Scientists @ Nanyang Technological University in Singapore built a robot algorithm to put together an Ikea chair. We may fear the onslaught of new technology, but a couple of IT experts envision a less fearsome future of robotics and humans. In “Human + Machine: Reimagining Work in the Age of AI” authors Paul Daugherty and

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3 Observations About the Southwest Airlines Incident

1. The calm, collected reaction of the aircrew comes from a disciplined, checklist culture that doesn’t just happen on its own or overnight. The checklists covered the basics of engine failure, rapid depressurization, and structural damage. The confidence and efficiency provided by the checklists freed the minds of the pilot team to creatively deal with

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Overconfidence: The Downfall of Decision-Making

Overconfidence sets us up for a long fall if we’re not realistic about our limitations. We all have cognitive biases that contribute to being overconfident, but these can be overcome with 6 practical methods to make more successful decisions.