Will a Robot Concierge Be Making Your Next Restaurant Reservation?

A trilingual robot is greeting guests and answering their questions in an Italian hotel, and self-improving with each guest interaction. The robot has the capability to learn new things and improve its abilities through artificial intelligence…the more guests Robby Pepper the Robot speaks to, the better it gets at understanding accents, the subtle meaning of

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Making Better Decisions: 5 Practical Methods to Create More Choices

Our own brains can battle against effective decision-making because of cognitive biases. Limited models in our minds and unconscious efforts to take the easy and obvious road skew our view of the world of possibilities we should consider in a decision. But these 5 methods help us open up our options for better solutions.

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The Curious Relationship Between Power and Empathy

Power Corrupts Try this experiment—think of times in which you felt powerful, such as when you felt very much in control of your life. Now, go take the empathy quiz at this link (you can scroll down past the introduction to take the quiz). Would you be surprised to know that feeling powerful may turn off

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What do employers want and why is the education system failing them?

While the digitally-driven economy disrupts established ways, calling for workers with a balance of hard and soft power skills, the old education system is failing to produce what employers need. There is a solution. Just like Amazon, Uber, or Airbnb, technology can cut out the middle man in paradigm-shifting ways, connecting potential employees with employer needs, and motivating learners through autonomy, relatedness, and competency.

Embracing Change

  “If you don’t like change, you will like irrelevance even less.” “ถ้าคุณไม่ชอบการเปลี่ยนแปลง คุณจะยิ่งไม่ชอบสิ่งที่ไม่เกี่ยวข้องกัน” — General Eric Shinseki, US Army George Eastman founded Kodak in 1888 with the disruptive technology of dry plates, when everyone else was using complex liquid solutions. Through the years, Kodak innovated and changed…until they didn’t. By the late 20th Century,

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Lessons From NASA Disasters: When Curiosity Deficits Kill

Curiosity comes naturally to children…but adults think they already know everything, and lose the soft power skill of being incessantly inquisitive. It may kill cats, but curiosity is essential for a highly innovative and reliable organization—a HIRO—to function well. Two heart-breaking disasters in NASA’s history demonstrate how important it is to constantly stay curious.

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5 Uniquely Human Skills For Mastering the Space Between Stimulus and Response

  To many people, cats are cuteness personified…so many people, in fact, that by 2015 YouTube had over 2 million cat videos! But no matter how amusing they are, I’m glad that I’m not a cat. Cats, like all other non-humans, are mastered by their environment, reacting to stimuli and immediately responding. They sense food,

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เจตนาของคุณปูทางไปสู่นรกหรือการกระทำเชิงบวก?

เพื่อให้ผู้คนเชื่อใจคุณ พวกเขาต้องตระหนักว่าคุณมีเจตนาดีก่อน ลอง 3 วิธีต่อไปนี้ที่จะปูทางเจตนาดีไปสู่ความไว้วางใจที่เพิ่มขึ้น

One.Step.At.A.Time

While doing my morning hike yesterday, huffing and puffing through the jungle up to Phalad Temple, I had this thought about making progress in our lives. How would we climb Mount Everest? The same way we climb the hill behind our home… one step at a time. When the hill becomes steeper, we just take

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