Last year in June, the ATM celebrated its 50th birthday. So, if tellers have been “automated" for over 50 years, why do we still have tellers? And what does this tell us about the AI threat to jobs that everyone fears? Many people thought that the ATMs would eventually wipe out teller jobs, but in
Life is difficult, and we will encounter challenges. We’ll come to places where we need to step up and grow. This is a common story about everyone, told in different ways. Here’s one story about making a decision to change…to break barriers. Your Story: Your Experience of Soft Power Skills Academy from Soft Power Skills
“When we give feedback, we notice that the receiver isn’t good at receiving it. When we receive feedback, we notice that the giver isn’t good at giving it….the key player is not the giver, but the receiver.” Stone and Heen, Thanks for the Feedback Feedback is essential to our improvement—and our skill in receiving feedback
A trilingual robot is greeting guests and answering their questions in an Italian hotel, and self-improving with each guest interaction. The robot has the capability to learn new things and improve its abilities through artificial intelligence…the more guests Robby Pepper the Robot speaks to, the better it gets at understanding accents, the subtle meaning of
Only 15% of workers globally reported being engaged in their jobs. That’s a leadership crisis that requires Soft Power Skills to solve.
Our own brains can battle against effective decision-making because of cognitive biases. Limited models in our minds and unconscious efforts to take the easy and obvious road skew our view of the world of possibilities we should consider in a decision. But these 5 methods help us open up our options for better solutions.
Power Corrupts Try this experiment—think of times in which you felt powerful, such as when you felt very much in control of your life. Now, go take the empathy quiz at this link (you can scroll down past the introduction to take the quiz). Would you be surprised to know that feeling powerful may turn off
We like to think we make reasonable, rational decisions…but there are many more pitfalls than we realize leading to irrationality. The first step in avoiding those traps is being aware of them. Come take a look at our complex mind, and how we often deceive ourselves.
While the digitally-driven economy disrupts established ways, calling for workers with a balance of hard and soft power skills, the old education system is failing to produce what employers need. There is a solution. Just like Amazon, Uber, or Airbnb, technology can cut out the middle man in paradigm-shifting ways, connecting potential employees with employer needs, and motivating learners through autonomy, relatedness, and competency.
“If you don’t like change, you will like irrelevance even less.” “ถ้าคุณไม่ชอบการเปลี่ยนแปลง คุณจะยิ่งไม่ชอบสิ่งที่ไม่เกี่ยวข้องกัน” — General Eric Shinseki, US Army George Eastman founded Kodak in 1888 with the disruptive technology of dry plates, when everyone else was using complex liquid solutions. Through the years, Kodak innovated and changed…until they didn’t. By the late 20th Century,
